Order & Payment
Yes, we offer free shipping on all orders over £25 within the UK.
We strive to process orders quickly. If you wish to cancel your order, please contact us as soon as possible at info@mayfairmode.uk. We will do our best to accommodate your request, but we cannot guarantee cancellation once the order has been processed.
Shipping
The latest time to place an order is 11:00 PM (GMT+00:00).
We typically process and ship orders within 1-2 business days (Mon-Fri). Once dispatched, orders typically arrive within 5-8 business days (Monday–Friday) From the time of order placement, delivery usually takes 6-10 business days (Monday–Friday) . Please note that these are estimates and actual delivery times may vary.
Yes, you will receive a shipping confirmation email with tracking information once your order has been dispatched.
Returns and Refunds
Yes, we offer a 28-day return policy for unworn, unwashed, and undamaged items with original tags. For more information on our return process, deadlines, and exceptions, please visit our Returns page.
Used items and items without original packaging, tags, or labels cannot be returned.
Please follow the instructions on our Returns page to process your return.
We cover the return shipping costs if the return is due to an error on our part (e.g., wrong item, damaged, or defective product). For other returns, you will be responsible for the shipping costs
We process your refund within 14 days. Your bank may take an additional 7 business days to credit your account.